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An e-ticket is an electronic ticket. It contains all the information shown on a paper ticket, but is stored as an electronic record in the airline's computer system. When the e-ticket has been issued, the passenger simply needs to print out their receipt / itinerary showing the booking reference. At the departure airport the passenger goes straight to the airline check-in desk. The main benefits to the passenger are that the e-tickets cannot be lost; there is no need to queue for tickets at the airport, and itinerary changes (where permitted by the airline) can be handled more easily. This form of ticketing is becoming widespread, and the International Air Transport Association are aiming for 100% implementation of e-ticketing worldwide by the end of 2007.

Generally, third party payments are not accepted, but in certain cases it may be accepted subject to fulfillment of following requirements:

Coloured scan of both sides of Credit/Debit card to be sent through email attachment
Passport scan copy of Cardholder
Passport scan copy of Passenger
Exact amount and Authorization code verification by Cardholder from his Card Issuer
Written authorization by Cardholder duly signed to authorize the transaction on his/her credit/debit card

The above details serve as security check to ensure that the genuine cardholder is using the card with his/her consent. There are no exceptions to this and after due perusal, we hold the right to refuse ticket issuance if any doubtful situation arises.

Flightsbookers Ltd. allows you to book 'open jaw' scheduled flights. To check availability for an open jaw scheduled flight, contact our sales representative at 0208 737 8880

Yes, all the information you provide www.flightsbookers.co.uk will only be used for booking purpose only and will not be disclose to any person or company.

Flightsbookers Ltd are pleased to accept debit and credit cards. On flight bookings there is a 3% fee for credit card payments

Can I book tickets for travel starting from outside the United Kingdom?

Yes. Flightsbookers Limited is a global company and can offer deals between many cities outside the United Kingdom. Please telephone a consultant on 0208 737 8880 for a quote.

If you wish to make a name change, please contact us and we will try to help. Most scheduled airlines do NOT permit name changes. If a name change is possible, additional charges normally apply.

If you do not turn up for your outbound flight, most airlines now automatically record this as a 'no-show' and cancel any onward or return flights. In some cases it may be possible to keep the return flight - call us on 0208 737 8880 and we will confirm the airline's policy.

Please consult Booking Terms and Conditions. If your ticket does permit changes, the airlines sometimes charge an amendment fee. In addition, Flightsbookers Ltd. normally makes a service charge to revalidate or reissue your ticket.

For booking cancellation and refund details please consult our Booking Conditions or sales consultant.

With refunds on scheduled flights, Flightsbookers Ltd often have to apply to the airline for authority to refund; the time taken varies between airlines but can often take 12 weeks or more.

For scheduled flights, Flightsbookers Ltd recommends that you reconfirm each flight 72hrs prior to departure. For some airlines this is a compulsory requirement, but it is a good idea anyway as it gives us a chance to advise you of any last minute changes to your itinerary. To reconfirm your booking, you can call us on 0208 737 8880 or email our Sales Department we also recommend that you do the same on the return by contacting your airline locally.

Baggage allowances do vary according to the airline you are traveling with and the destination. The following is a guideline only - exceptions do exist. Most airlines still use the weight system, allowing you to check-in 20kgs of luggage (economy class). The allowance is normally 30kgs in business class and 40kgs in first class. Scheduled transatlantic flights often still use the 'piece' system, normally allowing each passenger to check-in two pieces of luggage (maximum weight per piece varies between 20-32 kgs). For health and safety reasons items of luggage weighing over 32kgs will not be accepted. Infants are not normally entitled to a luggage allowance. In addition, each passenger may carry one piece of hand luggage, subject to certain weight and size restrictions. Certain articles may not be carried in hand baggage. Excess baggage is normally charged for, and is only carried subject to space being available on your flight.

If you wish to make a name change, please contact us and we will try to help. Most scheduled airlines do NOT permit name changes. If a name change is possible, additional charges normally apply.

Most airlines require that the first name and surname on your ticket match the first name and surname on your passport. Please remember that it is not possible to include spaces or punctuation marks in names on tickets, so do not worry if these do not show on the ticket. If there is a spelling error on your tickets, or if the first name and surname shown do not match your passport, let us know as soon as you can - we may be able to help. With the majority of scheduled airlines name changes are not permitted and it may be necessary to cancel your booking (paying any applicable cancellation charges) and make a new booking in the correct name.

The majority of airlines simply require that the first name and surname shown on your ticket match the first name and surname shown on your passport.

For scheduled flight bookings, tickets are issued as soon as we have verified your card details and taken payment. This is usually within 3 working days of the booking being made. E-tickets will then be sent to your email address. The delivery time for paper tickets will vary according to whether you select First class post (up to 7 days) or Special Delivery (normally delivered next working day).

If you lose your tickets, notify Flightsbookers Ltd as soon as possible by emailing us, or calling 0208 737 8880. We will do our best to help. It is often possible to arrange for replacement tickets to be issued at the airport, but there may be an additional charge for this service.

No. A non-stop flight operates between two airports without calling at any other airports en route. A direct flight, for instance from London to Auckland, may have one or more touchdowns en route, although these are not shown on the ticket. In some cases passengers may be asked to leave the aircraft, or even pass through immigration, at these touchdown points.

A charter flight is generally an aircraft chartered by a holiday company, and may operate once or twice a week to various destinations. Most of the seats are sold as part of a package including accommodation sold by the holiday company, but many holiday companies now sell some of the seats without ground arrangements. A scheduled flight is operated and marketed by the airline in its own right, to a regular, published schedule. As the charter flights are for holiday makers they tend to be cheaper but this is reflected in the on board service (meals and drinks are not always included) and seats tend to have slightly less legroom. For example- British Airway is scheduled airline and Monarch is charter flight.

An open jaw occurs where a passenger departs from one airport, and returns from and/or to another airport. For example London - Sydney / Perth - Manchester, London - Hongkong / Bangkok - London, London - Harare / Cape Town - Manchester. To check availability for an open jaw scheduled flight, contact our sales representative on our number 0208 737 8880.

FAQ's

Can I book tickets for travel starting from outside the United Kingdom?